What You Need to Know about working with Clutter Tamers
Here’s a straightforward guide to how we work at Clutter Tamers, ensuring a smooth and successful organizing experience for everyone.
Getting Started: The Assessment Visit
To ensure we’re a great fit and to understand your needs, a work assessment visit (up to 90 minutes) is required before purchasing a package and starting a project. This visit has a flat fee of $75.
Good news: this assessment fee will be applied as a discount if you purchase a 20 or 40-hour package within 2 days of the visit!
Services & Pricing
I offer professional decluttering and organizing services primarily through prepaid packages:
| Hours | Price | Expiration |
| 4 | $250 | Hours expire 90 days from purchase. |
| 12 | $730 | Hours expire 90 days from purchase. |
| 20 | $1,150 | Hours expire 180 days from purchase. |
| 40 | $2,150 | Hours expire 180 days from purchase. |
- If you need additional time, you can purchase another package or pay an hourly rate of $65 per hour.
- Session Minimums: All on-site work requires a 3-hour minimum. 3 to 4 hour working sessions tend to be the most optimal amount of time for a good productive session.
- Breaks: For sessions 6 hours or longer, we’ll schedule an additional 30-minute unpaid break.
- Billing for Extra Time: Design time and any time exceeding our scheduled sessions will be billed (or deducted from your package) in 15-minute increments at the corresponding hourly rate.
- Package Expiration & Follow-Ups: If you have unused hours at the end of a project, I can extend their expiration (if applicable) for a follow-up maintenance appointment 1 to 3 months after our last organizing session.
Payments
You can make payments in advance via Zelle. For on-site sessions not paid in advance, please submit payment at the time of service using Zelle, a check payable to Clutter Tamers LLC, or cash.
Travel Fees
Travel time up to 60 minutes round-trip (30 minutes each way) is included in our fees. If travel exceeds 60 minutes round-trip, a charge of 50% of the hourly rate will be applied for the additional travel time.
Cancellations & Rescheduling
We value proper consideration for appointments.
- Free Cancellation/Reschedule: You can cancel or reschedule at no cost with at least a 48 hours’ notice.
- Late Cancellations: Cancellations made without sufficient notice are billed at 50% of the agreed-upon rate or scheduled time.
- No-Shows: If I arrive for a scheduled session and you are not present, you are responsible for 100% of the agreed-upon rate or scheduled time.
Preparing Your Space
To ensure a smooth and respectful working environment, please remove and secure firearms and other “private” or personal items from the work areas before our session begins. At your discretion, this also includes securing any items of great sentimental or monetary value, as well as any delicate or breakable items.
Client Responsibilities
During our sessions, I’ll ask you to verify all items designated for trash, donation, and recycling. This ensures you have full control over what happens to your belongings.
Professional Guidance
While I may offer general suggestions regarding the retention of legal, financial, and accounting documents to help expedite the organizing process, all final decisions regarding these documents should be made by your personal CPA, Attorney, or Financial Advisor.
Confidentiality & Ethics
Clutter Tamers LLC is a member of the National Association of Productivity & Organizing Professionals (NAPO) and adheres to their Code of Ethics. Any physical or verbal content shared during our project will remain confidential and will not be shared with outside parties, unless required by law or with your express consent.